Money Back Guarantee
ALL INCLUSIVE WD Signature Engagement Ring Package
These benefits are ABSOLUTELY FREE when you purchase your diamond engagement ring from Washington Diamond.
No-pressure, friendly, and educational consultation
Certification from the GIA
Hardwood Presentation Box
No Mounting Fee nor Additional Charge for a New Head
FREE First Time Sizing
FREE Semi-annual Cleaning & Polishing
Formal Insurance Appraisal Prepared by G.G.
Warranty Against Defective Material
Money Back Guarantee
If you need to return your purchase for any reason, simply bring it back undamaged within ten days of purchase, and we will refund 100% of your money*.
—no questions asked. You can also exchange your purchase for another style or item within ten calendar days.
*Please Note: We cannot offer a refund on certain special orders, but we will tell you this in advance of purchase.
In the case that you are dissatisfied with your special order afterwards, you can be confident in knowing that we will work with you to resolve any issues and may be able to offer a store credit or an exchange.
Our Satisfaction Promise
Our success depends upon your continued satisfaction with your fine jewelry purchases. That’s why we stand by the quality and craftsmanship of each purchase, so long as the item is not mistreated or shows evidence of uncommon wear and usage.
You are always protected against defects in materials and workmanship, because we will replace or repair the item or make some other concession at our discretion if such defects are identified. We will do what it takes for you to remain one of our thousands of satisfied customers.
Free Maintenance
Washington Diamond offers free cleanings and inspections of your fine jewelry purchase for as long as you own it. We strongly suggest an inspection at least every six months.
We encourage you to seek an outside analysis, performed by an independent appraiser ... further validating quality. We want your experience at Washington Diamond to be glowing!
