Privacy & Other Policies

Privacy Policy

One of the basic principles we've followed in designing this Web site is that we ask for only the information we need to provide the service you've requested.

Personal customer information is confidential and will not be disclosed to any non-related third parties. Washington Diamond does not sell mailing lists and will not disclose your name, email address, or any other information about you to any non-related third parties.

Shipping Policy

Washington Diamond will only ship to the fifty United States of America. We will send your fine jewelry to a FedEx office near your home or office, which is both secure and convenient. We will arrange this with you prior to shipping. We cannot ship any packages to your home or office, so please leave the shipping address field blank.

Washington Diamond does not ship internationally. For the required country field below, only select the “United States” option.

When picking up your packages you will be required to show a driver’s license or other government issued identification. This policy is intended to protect your purchase against theft and to help combat credit card fraud. If you have any questions or concerns prior to purchasing, please call our customer support at 703-536-3600. *Please indicate the appropriate finger size on all ring purchases.

We offer free insured FedEx shipping for any purchases over $200.

Lab Certificates and Grading Reports

Washington Diamond is proud to offer the finest quality diamonds available. A diamond grading report from the Gemological Institute of America (GIA) the American Gem Society (AGS) or in rare cases the European Gemological Laboratory (EGL) will accompany your loose diamond purchase. These laboratories are recognized around the world as the finest in gemological education and gem grading.

However, diamond grading is subjective. Washington Diamond guarantees that the diamond sold matches the stone described by the grading report (i.e. that the diamond is the same one graded by the laboratory).

We do not guarantee the accuracy of any diamond-grading laboratory. Washington Diamond, its appointees, and agents are not responsible for possible dissimilarities and/or differences that could appear from repeated examinations or as a result of other methods applied. Washington Diamond presents these Grading Reports to the client solely for his own use and shall not be held responsible for any claim whatsoever that may be made on the basis of these evaluations.