FAQs on Consignment & Buying Service
How do you sell the majority of the items you receive?
We sell our diamonds because our customers trust they are getting the best quality and value from us. We don't charge you a fee to consign your diamond because we want to instill the highest level of trust in our sellers and buyers. We prefer to sell our high quality diamonds in a friendly and inviting environment.
Why don't you charge a percentage or a fee?
We like to keep the process simple and transparent, so everyone knows exactly what to expect. Fees and calculations complicate the experience.
We will make you a strong offer, and we hold ourselves to it, regardless of what the diamond sells for. Providing the best service is our priority.
We are currently only accepting diamonds over 3/4 carat with certifications from GIA or AGS.
What do you consign?
- Certified by GIA or AGS Laboratory
- 3/4 Carat or Larger
- D, E, F, G, H, I, or J in Color
- Flawless, VVS1, VVS2, VS1, VS2, or SI1 in Clarity
- Very Good or Excellent Proportions
- None or Faint Fluorescence
How much money can I get for my item?
Of course that all depends on what you have, but many people have been pleasantly surprised with the amount they are able to receive. You will receive an amount just slightly below the current dealer-to-dealer selling price for a comparable item. The good news is this amount is usually far more than you could get by selling it yourself or to a pawnbroker or on ebay.
There are a large number of risks in trying to sell the item yourself. To be brief, the risks are time, money, lack of a market, lack of knowledge and security, to name a few.
Is appraisal the same thing as 'certification'?
No. We need the detailed and reliable information the independent lab certification provides in order to give you the offer for your diamond. We will be unable to consign your diamond if it is only appraised without a lab certification from either GIA or AGS.
How and when do I receive my payment?
Every morning, our accounting system automatically checks for sales of consigned diamonds.
Right after your item sells and completes the 10 day money-back guarantee period, you'll receive a telephone call or email with the good news.
Then you can tell us where you want us to send the check.
Where are you located?
We are located in the Washington D.C. area, one of the most affluent areas in the country. We sell millions of dollars worth of diamonds each year. Our warm and welcoming staff have years of experience and proven selling methods that are efficient and effective. We've also made extensive contacts with buyers (consumers, jewelers, dealers) across the country during our 35 years in business. We may already have buyers waiting to purchase your diamond.
We do ALL the work without the hassles and concerns. This allows us to sell approximately 94% of consigned items within 90 days.
What are your credentials?
Established in 1969, Washington Diamond has been selling high-quality diamonds and jewelry. We are financially sound with the highest rating for jewelers, #1 by the Jewelers Board of Trade: the jewelers credit bureau.
We are a member of or listed with the following organizations: New York Diamond Dealers Club (the highest honor in the diamond business), Better Business Bureau, Jewelers of America, Manufacturing Jewelers and Suppliers of America, Jewelers Board of Trade, Polygon and Rapnet.
We have a complete on-site gem lab with the right equipment to analyze diamonds and colored gemstones. Our complete gold-smithing facility is fully capable of reconditioning and preparing your items for sale.
We maintain very high customer satisfaction levels, with the vast majority rating us excellent overall. Over the years, thousands of individuals have been happy to dispose of their jewelry and diamonds using our services.
Can you sell my diamond that is certified by a different lab (EGL, IGI, GCal etc..)?
No. We can only consign diamonds certified by the Gemological Institute of America (GIA) or the American Gem Society Laboratory (AGS), due to overwhelming demand for our quality service and the requirements of our discriminating customer base.
How do I ship my item to you?
Can I meet face-to-face?
We accept items for consignment two ways: by personal appointment or by mail.
If you prefer to see us face-to-face, we are available exclusively by appointment at our office in Falls Church, Virginia.
If you are outside the metropolitan Washington, DC area and would rather ship your item, we'll discuss details on the phone and then you may ship to us with your approved authorization number.
When we authorize your consignment, we will provide shipping instructions.