Interacting with us via email
We read every message that comes to us. We also try to respond back within at least 24 hours of its receipt. We never sell or give out email addresses to anyone.
At Washington Diamond, we save messages and/or email addresses only for a few specific reasons. We save messages if we think we'll need to refer to them later when we communicate with the customer. We keep email addresses on file for our Specials and "What's New at Washington Diamond" newsletters, and occasional notices from us about helpful new features on the site (the recipient can choose to not receive such notices). And we save email addresses as customers' user names for their Personal Shopping Accounts.

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