WASHINGTON DIAMOND

Money Back Guarantee

If you need to return your purchase for any reason, simply bring it back undamaged within ten days of purchase, and we will refund your money*—no questions asked. You can also exchange your purchase for another style or item within ten calendar days.

*Please Note: We cannot offer a refund on certain special orders, but we will tell you this in advance of purchase. In the case that you are dissatisfied with your special order afterwards, you can be confident in knowing that we will work with you to resolve any issues and may be able to offer a store credit or an exchange.

Our Satisfaction Promise

Our success depends upon your continued satisfaction with your fine jewelry purchases. That’s why we stand by the quality and craftsmanship of each purchase, so long as the item is not mistreated or shows evidence of uncommon wear and usage. You are always protected against defects in materials and workmanship, because we will replace or repair the item or make some other concession at our discretion if such defects are identified. We will do what it takes for you to remain one of our thousands of satisfied customers.

Free Maintenance

Washington Diamond offers free cleanings and inspections of your fine jewelry purchase for as long as you own it. We strongly suggest an inspection at least every six months.

We encourage you to seek an outside analysis, performed by an independent appraiser ... further validating quality. We want your experience at Washington Diamond to be glowing!