Private Engagement Ring Consultation

Frequently Asked Questions

What if I don’t have a large budget?
The size of your budget is never an issue at Washington Diamond. Just keep in mind that it’s best to have an idea of what you would like to spend. Knowing your budget helps us show you the best diamonds and designs to align with your needs. We also offer financing options with approved credit.

Do I have to share our story with you?
It feels too personal. We love when you share your story because it sparks our creativity as we design special elements to your ring. Sometimes special features have meanings that you prefer to keep between you and your bride, so rest assured your secrets are safe with us. That’s a promise. But if you are still uncomfortable sharing with us confidentially, no worries! This is your time and we want you to enjoy the experience in our studio, relaxed, comfortable and at home.  

Is there a return policy if it doesn’t end up being the right ring?
Yes! For us it’s simple: if you’re not happy, we’re not happy. We provide extraordinary customer service because you deserve it.

What if I want to use my grandmother’s diamond in my ring?
How special to include parts of a sentimental item! We’re happy to incorporate a cherished treasure in your new design.

I want to propose next week. Can I still work with you?
We’re always ready with a yes. Just schedule your appointment as quickly as possible, and we’ll focus on what we can provide to meet your timeline.

I bought a ring somewhere else. Can I get an upgrade from you?
Possibly! We’ll want to know as much about your current diamond as possible and we will let you know if yours is qualified for our diamond trade up.

Can my partner be involved in the ring choice and purchase?
Certainly! Couples sometimes choose to make this very important purchase together. We’re known to find discrete ways to figure out details and preferences like style, shape, and metal without ruining the surprise of your romantic proposal.

Do you have other questions? Contact us to start the conversation!