... I got something that completely exceeded my expectations.
I worked with Tom based on a recommendation from a friend. I checked out a couple of the other local places in that area as well. I just felt more comfortable with Tom and his approach. The process was painless (For me), we talked about the pros and cons of the design, the diamond and everything in between. He didn't seem to mind the questions, the redesign or the waffling on my part etc...He even talked me out of spending more money at one point. In the end, I got something that completely exceeded my expectations. The ring was beautiful in the store but it is absolutely gorgeous in everyday life.